Mining3 is the pre-eminent, industry-driven centre for global mining research and innovation. We have a proven track record of collaborating and partnering with leading mining companies, original equipment manufacturers and universities, to delivery transformational research and innovations that maximise mining productivity and enhance resource utilisation and sustainability.
We are committed to developing highly-skilled people who will be future leaders that drive the adoption of new mining processes and technologies critical to the future success of the mining industry.
Mining3 objective is to meet the requirements set out in the Australian Privacy Principles under the Privacy Act 1988 (Cth) (‘Act’) that came into effect on 12 March 2014. A copy of the Australian Privacy Principles can be accessed from the Office of the Australian Information Commissioner at (oaic.gov.au).
What is personal information?
What sort of personal information we collect and hold
When dealing with us, we usually need to know your personal information to provide specific products and services to you. Therefore, it is not practical to remain anonymous or to use a pseudonym. The type of personal information that Mining3 collects and holds about you depends on the type of dealings that you have with us.
- If you are an employee, we collect information including your name, address, emergency contact phone number, memberships, Work, Health & Safety records, and other Human Resource information required by an employer
- If you are a member representative, we collect information including your name, your title, company, address, contact phone number, mobile and fax number, primary and secondary address (where available), and email address
- If you are listed as a newsletter recipient in our system, we collect your name, company and email address for electronic copy distribution
- If you are a Board Member, we hold your statutory appointment information.
- If you are a contractor, we collect your contact details, company ABN/ACN, payment preferences, and bank account details for EFT purposes
- When you send an email to Mining3 (firstname.lastname@example.org) or a Mining3 employee, the content and your details, including your email address, become part of our records. Your email address will not be added to any mailing list unless requested by you
- When you visit our website, a record of your visit is logged for statistical purposes. Only minimal information is stored, e.g. IP address, ISP, date and time of visit, pages accessed and documents downloaded. The information gathered is not used for any other purpose than to improve our website by gauging what pages and documents are most popular
How does Mining3 collect and hold personal information?
Mining3 is required by the Privacy Act to collect personal information only by lawful and fair means. If it is reasonable and practicable, we will collect personal information we require directly from you. We collect personal information in a number of ways, including:
- By email
- Over the telephone
- Through written correspondence, such as letters and faxes
- On hard copy forms, including event registration forms and surveys
- In person. For example, a visit to our centre
- At workshops, seminars and other functions attended by us. For example, if you give us your business card
At times, we may collect personal information from a third party such as a recruitment agency, consultancy or contract company. This information is treated the same as all the other personal information Mining3 collects as outlined in this Policy.
Why does Mining3 collect, hold and use personal information?
Mining3 needs personal information to perform its core functions. The information is used for business purposes to:
- Provide collaborative research services
- Respond to requests or enquiries regarding our work
- Maintain contact with members and others
- Share information, emerging technological advances, project updates and developments
- Notifications and invitation to events
- Distribution of our quarterly newsletter and media releases
- Engage with service providers, contractors or suppliers relating to our business operations
- Conduct surveys
- For any other business related purposes
If we do not have access to your personal information we may not be able to provide you with information on our project work including progress and other important information.
Disclosure of your personal information to third parties may include other researchers/contractors carrying out project work on our behalf in fulfilling our contractual arrangements with you. We do not however, disclose personal information to third parties for the purpose of allowing them to send marketing material to you.
How is personal information stored by Mining3?
Electronic information held by Mining3 is securely stored on a server at The University of Queensland. The files on the server are password protected and only certain people are authorised to access the information. Hard copy files containing personal information are also securely stored at the Mining3 office.
We do use a third party to store some member information on a server in Australia but the information is minimal and comprises of the member name, email address, and company name.
How can I access and correct my personal information held by Mining3?
You information is available to you upon request subject to some limited exceptions permitted or required by law. We will require proof of identity and request that you clearly specify the information you wish to access.
Mining3 employees wanting to access their employment information need to contact the Human Resource Officer in the first instance.
If you believe any personal information held by us is inaccurate, not up-to-date, incomplete, and irrelevant or misleading, you can forward a request in writing to the Human Resource Officer. We will take reasonable steps to correct the information in accordance with the requirements of the Privacy Act.
Information on how to contact the Human Resource Officer is highlighted in the Contact Us section below.
Does Mining3 disclose personal information overseas?
From time to time, it may be necessary for Mining3 to disclose personal information overseas. This could occur in the course of a research project with an overseas entity or by publishing information. If we intend to transfer personal information overseas, we will inform you and seek consent to the transfer, or request the overseas entity that your personal information be protected to the same level as required of Mining3 by the Privacy Act.
If you would like to make a complaint about how we have collected or handled your personal information, please contact our Human Resource Officer.
We will endeavour to reply to you within 30 days of receipt of the complaint, and where appropriate will advise you of the general reasons for the outcome of the complaint. In some circumstances, we may decline to investigate the complaint, for example if the complaint relates to an act or practice that is not an interference of the privacy of the person making the complaint.
If you are unhappy with our response, you can refer your complaint to the Office of the Australian Information Commissioner (oaic.gov.au).
Please contact our Human Resource Officer if you have any queries about the personal information that Mining3 holds about you or the way we handle that personal information. Contact details for privacy inquiries are set out below.
Human Resource Officer
PO Box 5234
Kenmore East QLD 4069
Phone: + 61 7 3365 5640
Fax: +61 7 3365 5636